Intermountain Patient Portal (2024)

FAQs

What are the disadvantages of patient portals? ›

Some potential disadvantages of patient portals include:

Disparities in age, technological literacy, and internet access can make use of patient portals intimidating or unattractive to some patients.

While Intermountain Health's heritage is built on the church's dedication to serving the community, The Church of Jesus Christ of Latter-day Saints has no powers, administrative or otherwise, over the health system's operations.

They're designed to make life easier for patients, and studies show they can even help reduce hospital visits, like in 2020 when heart failure patients using these portals saw fewer hospital readmissions.

Patient portals can help you access medical records, set up appointments, communicate with your health care professional, and pay medical bills. Some portals are created exclusively for a hospital or clinic, but there are companies that offer solutions that multiple health care systems can use.

Such anxieties were discovered to be more widespread in patients over 40 years old. The reasoning is that patient portals are simply another place for hackers to strike. Since healthcare data is so significant to hackers, they're more apt to home-in on these accounts, which house so much personal health information.

The most common barriers to patient portal adoption are preference for in-person communication, not having a need for the patient portal, and feeling uncomfortable with computers, which are barriers that are modifiable and can be intervened upon.

Patient portal technology can enhance efficiency, boost engagement, minimize the need for phone calls and other administrative tasks, and more. Ultimately, patient portal technology not only saves providers time and resources but also enhances the quality of care they provide.

About 3 in 5 individuals nationwide reported they were offered and accessed their online medical record or patient portal in 2022, which represents a 50 percent increase since 2020.

Some physicians, like Joel Katz, a Harvard Medical School associate professor of medicine and director of the internal medicine residency program at Brigham and Women's, reply when they receive a thank you note. "When I get a thank-you note, I appreciate it. And I try to respond to it," Katz said.

With a patient portal, your healthcare provider owns the information and they maintain it. They make the necessary updates based on your visits, results, and queries. In contrast, with a PHR, you are the owner. As we've said, this gives you greater control over your health information.

Can other doctors see your messages in MyChart? ›

Multiple members of your care team may view MyChart messages in order to get an appropriate and efficient response; this may include nurses or advance practice clinicians other than your primary care provider (PCP).

Disadvantages of Portal-oriented integration

Information does not flow in real-time and therefore needed human interaction. As a result, systems do not necessarily react to business events within a trading community (including the depletion of stock). Data should be abstracted.

1. Technology Barriers: RPM requires the use of technology such as wearable devices or mobile apps. Some patients may struggle with technology barriers, such as access to the internet or lack of familiarity with digital devices.

10 Disadvantages Of Electronic Health Records

The systems may require ongoing maintenance and updates. The systems may be prone to technical problems or downtime. The systems may not be compatible with all devices or software. There may be issues with data security and privacy.